My Role:

Spearheaded the development of the Self Service project, seamlessly building upon the foundation laid by the Home Insurance online purchase journey.

Created a centralized platform for hosting and managing documents, enhancing user accessibility.

Ensured an optimal user experience on both desktop and mobile devices through responsive design.

Implemented SCSS for styling, emphasizing a modular and maintainable approach that could be easily compiled to CSS.

Technologies Used:

SCSS (later compiled to CSS)

HTML, CSS

Challenges:

Crafting a seamless and responsive user experience for document viewing and downloading across various devices.

Integrating SCSS for styling, ensuring modularity and maintainability in the long term.

Achievements:

Successfully delivered the Self Service project, providing Bank of Ireland users with a centralized hub for accessing and managing documents.

Implemented SCSS for styling, enhancing code organization and maintainability.

User Impact:

Empowered Bank of Ireland users with a user-friendly platform to view and download essential documents conveniently.

Ensured an equally satisfying user experience on both desktop and mobile devices.

Key Takeaways:

Seamlessly continued the success of the Home Insurance project, extending the user-centric approach to document hosting with the Self Service project.

Utilized SCSS for improved code organization and long-term maintainability.

Link to Project